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FAQ

Frequently Asked Questions

Here you will find answers to the questions we hear most often — about appointments, wash programmes, HACCP cleaning, payment and our digital loyalty card. Is your question not listed? Get in touch, we are happy to help.

HACCP cleaning covers the internal cleaning of qualifying cargo and loading areas according to HACCP-related hygiene requirements. It is intended for commercial vehicle cargo spaces that need a documented and carefully managed cleaning process.
HACCP cleaning focuses on the internal cleaning of qualifying cargo and loading areas. HACCP+ includes the cargo-area cleaning process together with an additional disinfection treatment. It is intended for loading spaces that require a more extensive hygiene programme.
Yes. After the cargo area has been cleaned, a confirmation email can be sent automatically to an email address supplied in advance. This confirmation can support your own HACCP administration. It should not be presented as a government-issued certificate, official inspection certificate or independent HACCP certification.
Cargo areas with extreme contamination or difficult-to-reach sections may require additional cleaning work. Any extra work depends on the condition of the loading space and may be charged separately. Truckwash Schiedam may also refuse the service when the contamination, cargo residue or vehicle condition creates a safety or suitability concern.
Truckwash Schiedam makes every reasonable effort to provide the best possible cleaning result, but a completely clean result cannot be guaranteed. Persistent residue, discolouration, inaccessible areas, damaged surfaces and the previous condition of the cargo space may affect the final result.

Email us at info@truckwash-schiedam.nl and we’ll reply as soon as we can, or call 010 – 437 5375 during opening hours. You can also just drive up — no appointment needed.

Call us on 010 – 437 5375 during opening hours — we are happy to help.

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